business model innovation design we're on a road to nowhere // on a quest to analyze and explore the design of business model innovations, i.e. 'hideous and hidden things' like organizational structures and capabilities, corporate strategies and all things related // on a yellow brick road with a girl, a lion and a straw-man wasting our time // …

These are my links for April 18th through April 19th:

• BVDW: 10 Thesen zur Zukunft von Social Media – Aktuelles / Medienbibliothek BVDW – Die Fachgruppe Social Media im Bundesverband Digitale Wirtschaft (BVDW) e.V. veröffentlicht zehn Thesen zur Zukunft von Social Media. Das Thesenpapier zeigt die wichtigsten Veränderungen für die Fachbereiche Marketing, PR, Vertrieb, Kundenservice und Personalmarketing auf. Laut den Experten der Fachgruppe Social Media ist für den damit verbundenen Entwicklungsprozess eine maßgebliche Professionalisierung in den Unternehmen notwendig, um die hohe Relevanz und Einflüsse von Social Media auf die Unternehmenskultur und die internen Prozesse anzupassen
• Die Corporate-IT-Abteilung von Amazon stellt SharePoint 2010 in der AWS-Cloud bereit – Die Corporate-IT-Abteilung von Amazon stellte ihre äußerst geschäftskritische IT-Anwendung, das unternehmenseigene Intranet, in der AWS-Cloud bereit. In dem Whitepaper werden die Bereitstellungskriterien, die Sicherheitsanforderungen, die Architektur und die Implementierung der betriebsnotwendigen Anwendung erläutert. Es wird nicht nur beleuchtet, wie sich die Abteilung die Sicherheitsfunktionen von AWS und Microsoft SharePoint 2010 (und Microsoft SQL Server 2008) zu Nutze machen und eine Anwendung, die überaus vertrauliche Daten beinhaltet, bereitstellen konnte, sondern auch offen und ehrlich dargelegt, welche Lehren daraus gezogen werden konnten.
• Putting people first » Applying behavioral economics and cognitive psychology to the design process – As we outlined in our 21st Century Design paper, the toolkit of the modern designer is rapidly expanding. Design practice is maturing, and what was once a focus on aesthetics and usability is broadening to incorporate interdisciplinary knowledge from a variety of fields like4 behavioral economics and cognitive psychology. These disciplines shed light on the factors that impact human decision-making and motivate our behaviors. Knowledge from these fields can help us better understand why people behave the way they do, help us design to reinforce or change that behavior, and help us make more informed predictions about how people will behave when faced with new decisions in the future.”
• Three Principles for Net Work | Harold Jarche – Conclusion These three simple principles of narration, transparency and shared power should provide enough guidance to motivated leaders in an organization. Implementation depends on the specific context of each organization and the ability to keep things in what I call, “perpetual Beta”. Power-sharing and transparency enable work to move out to the edges and away from the comfortable, complicated work that has been the corporate mainstay for decades. There is nothing left in the safe inner parts of the company anyway, as it is being automated and outsourced. The high-value work today is in facing complexity, not in addressing problems that have already been solved and for which a formulaic or standardized response has been developed. One challenge for organizations is getting people to realize that what they already know has increasingly diminishing value. How to learn and solve problems together is becoming the real business advantage.
• Business Intelligence Ain’t Over Until Exploratory Data Analysis Sings – Enterprise Apps Today – Business intelligence analyst Wayne Kernochan, of Infostructure Associates, says it's a shame exploratory data analysis (EDA) doesn’t get more attention from enterprises looking to increase their competitive edge.

  Business intelligence has taken a step forward in maturity over the last few years, as statistical packages have become more associated with analytics. SAS has for years distinguished itself by its statistics-focused business intelligence solution; but when IBM acquired SPSS, the grand-daddy of statistical packages, the importance of more rigorous analysis of company and customer data seemed both confirmed and more obvious.

• Alexander Stockers Weblog zu Web 2.0 für Unternehmen: Erfolgsmessung von Social Media – Die Frage ist (für mich) immer, was kann überhaupt gemessen werden – und was nicht.
  Sind denn vielleicht gerade die nicht messbaren Effekte jene, die den meisten Nutzen für das Unternehmen bringen.
  Eine einheitliche Aussage zur Erfolgsmessung gibt es nicht und wird es niemals geben – denn die Ziele sind zu individuell und die Parteien zu interdisziplinär.

  Ich selbst stelle mich aber grundsätzlich auf die Seite der Befürworter der Erfolgsmessung – denn wer nicht misst, der kann sich und andere nicht verbessern. Dennoch gebe auch ich zu bedenken, dass man nicht jeden Effekt zu jeder Zeit messen kann. In Zeiten der Wirtschaftskrise befürchte ich daher, dass viele gute Projekte daran scheitern werden, wenn ROI-fokussierte Entscheider diese gleich verhindern bzw. laufende Projekte abdrehen

• The Buzz About Open Innovation and How it Effects Everyone – FREE WEBINAR by @lindegaard | 15inno – Many companies have begun to embrace the new paradigm of open innovation in which companies seek external input to their innovation process in a strategic way. It is complex, challenging – and rewarding.

  In this webinar, I give you an overview of open innovation focusing on these elements:

  • an understanding of what open innovation is and why it is worth pursuing
  • an overview of how open innovation effects everyone from individuals to entrepreneurs to big company innovators
  • examples of how (big) companies make open innovation work
  • an overview of the mindset and skills needed to succeed with open innovation

• The Network Singularity: Organization Networks – Rather unbelievable how limited network comprehension is and how slow people gain a network mindset. it is a real problem. Changing the org chart, moving the nodes and connections, in an effort to improve performance, is primitive org/social network analysis (SNA). People are often dismissive of the org chart. However, organizational hub and spoke network configurations are critical for continuity, resource allocation, governance and so forth. Org charts are often the formal networks of the organization.
• Get Your Team to Work Across Organizational Boundaries – Brad Power – Harvard Business Review – A social media platform like Handshake or a three-day process workshop are just tools to help build and maintain teams that work across organizational boundaries. These tools need to be complemented by new behaviors of the CEO and C-Suite, shared objectives and measures, and a governance structure and management processes to implement changes together and monitor and celebrate progress. These institutional changes are huge. Yet, as shown in the MITRE and patient journey examples, the best way to compete is to get everyone working together across boundaries to solve customer problems. Question: What experience have you had in building teamwork across organizational boundaries?
• AIIM2012 Clay Shirky Keynote | Collaborative Planning & Social Business – The title of his talk was “To Make Sense of Data, First Make Sense of People“. His central theme is that for a business, knowledge management is not purely knowledge management, and is becoming more & more associated with people management.  Change is getting messier, more human, and more social.  New tools and techniques are needed, and are becoming available for problem solving.
• AIIM2102 Dion Hinchcliffe Keynote | Collaborative Planning & Social Business – Dion Hinchcliffe has been a luminary in the social technology space, however with this talk “Mobility First: New Opportunities” he has shifted into being an evangelist for mobile computing.  For a very good reason: the shift to mobile computing is the most dramatic technology transition in history.  Ever.   What follows are my notes from the talk.
• Visual Thinking and BPM » Process for the Enterprise – Combining “withhold judgment for a few minutes” with “draw me a picture” is a fantastic way to understand how you and someone else disagree.  And once you have a picture, you can modify the picture to show them how you look at the same set of facts differently, or how you are applying the same philosophy but seeing different facts… It’s very effective. How does this relate to BPM?  It should be obvious – but drawing pictures of processes isn’t just about executing them – it is about explaining the ideas. Eliminating ambiguity – not ALL ambiguity, but key ambiguities that can lead to process failure.
• Simplicity is Hard Work » Process for the Enterprise – The lesson here for BPM: Keep strategic processes, components, and vendors close. Exercise control and deep expertise even if you can’t fully own the process yourself. Location matters- it affects supervision costs and timeliness of information. If you don’t control a strategic process today, figure out how to become less dependent on a single partner for that process. How to mitigate your risks (as Apple did by buying Anobit).
• A Parent’s Guide to 21st-Century Learning | Edutopia – Discover the tools and techniques today's teachers and classrooms are using to prepare students for tomorrow — and how you can get involved.

  What should collaboration, creativity, communication, and critical thinking look like in a modern classroom? How can parents help educators accomplish their goals? We hope this guide helps bring more parents into the conversation about improving education.