business model innovation design we're on a road to nowhere // on a quest to analyze and explore the design of business model innovations, i.e. 'hideous and hidden things' like organizational structures and capabilities, corporate strategies and all things related // on a yellow brick road with a girl, a lion and a straw-man wasting our time // …

This has been a highlight of this second day at LeWeb 2009.

Tony Hsieh, CEO, Zappos.com, blew away the crowd this morning at LeWeb with an inspiring speech about meaning/purpose and happiness. A long applause followed his presentation.

Sebastien compiled a write-up of Tony’s talk here, some tasty bits on the real success factors in business today.

Citing from him again, go to his post for a more elaborate list, highlighting by me:

• Hsieh says Zappos takes most of the money they would have invested in marketing and invests it in customer experience
• The corporate culture is the number one priority. Zappos hires for culture […]
• They worry about customer happiness, employee happiness, vendor happiness
• What separates great from good companies? Culture: committable core values […]
• Everyone should take a step back and ask what is your goal in life and the reasons why it’s your goal? and then you should ask why you answered that? and try it again.
• […] Meaning / higher purpose is the most sustainable way to reach happiness